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SHIPPING POLICY

Free delivery on all orders within the following locations and delivery days:

NSW

  • Illawarra: Monday to Friday
  • Sydney: Tuesday, Thursday
  • South Coast: Monday, Wednesday, Friday
  • Southern Highlands: Thursday

ACT

  • Canberra Metro: Monday, Wednesday, Friday
  • Snowy Mountains: Tuesday
  • Southern Tablelands: Thursday

QLD

  • Gold Coast: Monday-Friday
  • Canungra, Beaudesert & Greenbank: Tuesday (fortnightly) 2nd and 4th week of the month
  • Brisbane: Tuesday, Wednesday and Friday
  • Northern NSW incl Byron Bay, Lennox Heads, Murwillumbah: Thursday (fortnightly) 2nd and 4th week of the month

 FNQLD

  • PORT DOUGLAS – MONDAY & FRIDAY DELIVERY DAYS Via Griffin Distributors. Cut off 11am QLD Time day before delivery day. E.G Friday 11am for Monday delivery.
  • TOWNSVILLE – EVERYDAY NEXT DAY DELVIERY Via Griffin Distributors. Cutt off 11am QLD Time day before expected delivery day. 
  • YARRABAH – FRIDAY DELIVERY
  • Cut off 12pm QLD time Thursday for Friday Delivery. Subject to change. 
  • PALMCOVE – GORDONVALE – EVERYDAY NEXT DAY DELIVERY (NORTH & SOUTH RUNS)
  • North – City suburbs delivered AM-12pm
  • South – City suburbs delivered PM-finish
  • Order by 2pm the previous business day. 

TBC Distribution delivers within Australia only. Unfortunately, we do not offer international shipping.

Delivery to locations outside of the above areas, or designated delivery days, will incur a fee. Fees vary depending on location and shipment size and will be quoted accordingly.

TBC Distribution delivers to the above listed locations using its own in-house courier service. For deliveries outside of the area, or designated delivery days, a third-party courier service may be used.

Deliveries will only be made to a physical street address, no PO Boxes, and must be signed for by the receiver.

TBC Distribution maintains stock in its warehouses of core goods only. In the event you order goods that are not held in the warehouse, or are currently out of stock, TBC Distribution will order those goods from the manufacturer/supplier. Stocked goods will be delivered on the next available delivery date. Non-stocked goods, or out of stock goods, will be placed on back order and will be delivered on the next available delivery date after receipt. TBC Distribution cannot guarantee stock availability. 

To track the status of an order, please call 1300 132 428 or email sales@tbcdistribution.com.au. 

 

*Terms and conditions apply.
^Dates may be subject to change without notice.